Student feed-back

 

Students are asked to complete a feed-back form at the end of each course to assess our performance against seven criteria:
Boat, Food, Training, Itinerary, Joining, Booking, Other.
Grades are from 1 (poor) to 5 (good), plus any remarks.

We've undertaken to publish our feedback, so here's is the analysis of every feed back form we've received to date, plus a sample of students' comments.
 
Boat:
1
2
3
4
5
0%
0%
0%
0%
100%
"Very comfortable - great sailing."
"Wonderful boat, buitifully equipped and maintained."
"Handled beautifully and gave great confidence."
"Excellent quality boat, fun to sail."
 
Food:
1
2
3
4
5
0%
0%
0%
0%
100%
"Good choice and variety."
"Excellent food, could not have wished for more."
"Lots of my favourite things."
"Excellent - far better than I dreamt of! Better than home!!"
 
Training:
1
2
3
4
5
0%
0%
0%
0%
100%
"Excellent with plenty of 'hands-on'"
"Exactly the level of knowledge/experience I was looking for."
"Very good training, well paced, an excellent instructor."
"Very friendly and reassuring."
 
Itinerary:
1
2
3
4
5
0%
0%
0%
0%
100%
"Brilliant"
"Picturesque, very enjoyable"
"Very happy. Particularly the opportunity to go to Chichester."
"Lovely locations. Even the weather gods were with us."
 
Joining instructions:
1
2
3
4
5
0%
0%
0%
0%
100%
"Very helpful"
"Excellent"
"Very good."
"They were excellent."
 
Booking process:
1
2
3
4
5
0%
0%
0%
0%
100%
"Easy."
"Very good"
"Easy - thanks."
 
Other comments:
"Great weekend sailing - thank you."
"A fantastic experience."
"We'll be back to do more!"
"Will be back to complete the course!"
"Had an absolutely marvelous time and am very much looking forward to more sailing to come."
"I could not have wished for a better introduction to sailing. Perfect - even the force 8!"
"A superb course, everything I could hope for."
"Excellent !"
"Brilliant instructor, wonderful weekend, learned a lot - Will do it again."
"All round excellent introduction. Instructor was patient and helpful."

 

©South Coast Sailing 2008